privacy policy

We passionately believe in protecting the rights of individuals to privacy on the Internet and you may rest assured that any information we receive is treated in the manner in which we would like our own personal information to be respected.

our privacy policy is informal but will explain our approach, in plain english:

• We do not use browser cookies (pieces of information stored on your computer).

• We do not use special software to track your clicks or movements through the site, monitor where you have come from or where you go to next. We believe that what you do on the Internet and how you use it is your own business and nobody else's.

• We do not examine your computer or browser's configuration, log your IP address, or gather any information whatsoever from casual visitors browsing any part of Aion-Needlecrafts.co.uk.

• We do not require anyone to set up a user account (often requiring some personal details) or register in order to generally browse the site, view what we have to offer or to place an order with us.

• We do not carry advertising banners from any third party on any part of Aion-Needlecrafts.co.uk. These compromise the comfort of our visitors, are intrusive and ugly and have no place on this website.

• We do not handle any credit card or financial details ourselves. However, such information may need to be supplied when placing an order online.
  Note that use of a credit card with our PayPal shopping cart system will involve the use of cookies and the disclosure of some basic personal and card information in order to complete your purchase. All personal and financial details sent in this way will be securely handled by PayPal (Europe) Ltd. and subject to their own privacy policy and high standards of data protection and security.

• Any customer information we receive as a result of an email enquiry or order will be treated with the utmost respect and complete confidentiality. This information usually comprises of: name, email address and postal address and is only ever used by us for the purposes of sending the goods that you have ordered or for answering your enquiry.

• All information and email held by us on computer is securely encrypted (using an industrial strength algorithm) and located behind a double hardware/software firewall, quite safe from hackers, physical theft and the activity of computer viruses and email 'worms' that are so commonplace today.
  Note: Any spam (unsolicited email) appearing to originate from us will be a forgery ("email spoof") and should be deleted on sight.

• No information is ever disclosed or shared with any third party or so-called 'partners'. Not ever, under any circumstances.

• You will not receive any junk email, newsletters, 'special offers' or any other unsolicited mail as a result of your order or enquiry.

We passionately believe that it is every individual's right not to be tracked, monitored or pestered by questionable surveillance techniques and commercial mailshots just because they have made an enquiry, visited a website or made an online purchase.